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Ethical Tech Implementation in Cultural Spaces: A Framework for Community-Centered Decision Making
The pressure to digitally transform your cultural institution is constant. But between vendor promises and community needs lies a critical gap: ethical implementation that serves your mission. After working with dozens of cultural institutions, I've discovered that successful technology projects share one key element – they start with community
What Cultural Institutions Need to Know Before Their Next Tech Investment
When planning your institution's next digital initiative, the quoted vendor costs might look manageable on paper. Yet, as many cultural leaders have learned, the true price tag often emerges well after contracts are signed. Having guided numerous museums and cultural centers through digital transformations, I've observed
The Hidden Cost of Media-Blind Decision Making: Why Traditional Professional Frameworks Are Failing Us
In our rush to embrace "smart" technologies and data-driven decision making, we've forgotten something fundamental: the medium shapes the message. And more critically, it shapes how we think, relate, and make decisions about our shared future. Consider this: When architects and urban planners present their visions,
The Medium is Eating Your Message: What Every Leader Must Understand About Digital Environmental Effects
When Marshall McLuhan famously declared "the medium is the message," he wasn't just being provocative – he was warning us about a blindspot that's become even more critical in our digital age. Today's leaders face a peculiar challenge: the very digital environments we